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SnapSupport by Stora app for iPhone and iPad


4.6 ( 7696 ratings )
Photo & Video
Developer: Stora Enso Oyj
Free
Current version: 4.0, last update: 1 year ago
First release : 13 Feb 2020
App size: 49.59 Mb

SnapSupport is a mobile customer support platform by StoraEnso. With the SnapSupport app, StoraEnso customers can ask questions with pictures or videos in seconds. Take a picture of the issue, annotate the image and send it to the technical support team. The support team can respond to customer issues in seconds or minutes using a messaging interface.
Features include:
- Picture and video questions
- Draw on images and add annotation
- Real-time messaging interface
- Live video call
- Access manuals and other documents
- Product and support updates